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Our goal was simple: to sell our house as soon as possible. We decided to use the Lynn Horner Baker Team because our previous agent was not performing as we needed….he had only shown the house twice in five months. Lynn, on the other hand, was able to attract 14 potential buyers to our house immediately and exceeded our expectations by selling our house approximately two months into the “slower” season. Lynn’s contacts and great reputation within the community obviously brought more people to the house than our previous agent. Two programs that really stood out for us through the selling process were the Automatic Feedback and the Cash Rewards program. Our previous agent was never able to give us the metrics of how many people had seen the house and what they thought. The Automated Emails contained potential buyers’ feedback allowing us to make decisions quickly in order to make the house more attractive to buyers. The LHB Team’s Exclusive Cash Rewards program was also an instrumental in the successful sale of our home, ultimately putting more money into our bank account. Overall, the Lynn Horner Baker Team’s experience, professionalism, service and “Team” approach sold our home. We have worked with two other real estate firms in the past when buying two homes. Sometimes we were not able to reach them and as they were independent realtors without a support staff, we would have to wait for them to respond. We have learned that a professional who is dedicated to this industry and who has made the investment of having additional staff to support her clients is far and away more valuable to sellers than agents who work solo and with no support. In terms of service and support, the Client Services Director, Betty Hornsby, was especially invaluable. Her honesty and professionalism were apparent from our first telephone conversation. Betty was available to us 100% of the time and we never had to wait for an answer! We have already referred our best friends to the Lynn Horner Baker Team and will continue to do so in the future. |
Steve and Rachel Hendrix
Marietta, GA |
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| | My wife and I were relocating to Atlanta from Ohio and we needed an agent with the patience and ability to get us reacquainted with the different areas of Atlanta. Although we lived here many years ago, the city has certainly changed. The Lynn Horner Baker Team was able to educate us on certain areas and ultimately find us the perfect home in an area we nearly overlooked. As our Buyer’s representative, Chase Horner was patient, a good listener and very effective with a difficult “For Sale Buy Owner” seller. Ultimately, he was able to negotiate the asking price down by $25,000! He also was able to negotiate some very tenuous inspection items….serious items that would have prevented us from moving forward with our purchase. Compared to our past experience with realtors, the Lynn Horner Baker Team was exceptionally better with communication during the purchase process and even after the completion of the sale. All our calls and requests were handled as if we were the top priority…this fact alone made us feel comfortable and confident throughout the entire process. And post-sale follow-up calls made us feel like we really being taken care of. Barbara and I were referred from a satisfied past client and we can see why. We wouldn’t hesitate to refer the Lynn Horner Baker Team to anyone looking for exceptional experience, service and results. |
Bill and Barbara Holden
Marietta, GA |
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First and foremost, we are MORE than happy with the result the Lynn Horner Baker Team got for us. The best thing about your team is its “winning sales formula,” plus a truly outstanding client services department…their speed of response and willingness to do seemingly anything to help is very impressive. We hired the Lynn Horner Baker Team after our initial agent failed to sell our home in Hampton Woods after five months! The Guaranteed Sales Program was an investment, but totally worth it in terms of generating more traffic and speeding up our sale. Ultimately, your Team sold our home at the price we needed in les than TWO WEEKS and the level of service surpassed even our best prior experience. Results matter most, and the Lynn Horner Baker Team got them for us! |
Alan and Bonnie Ulman
East Cobb, GA |
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| We were living in a community where the units just weren’t selling and had our house on the market with another realtor for about seven months without a single nibble. Lynn’s signs kept popping up, and her homes would sell very quickly. We knew she was doing something right – something our agent just wasn’t doing. We wanted to find out what that something was, so we took a chance and switched agents. And we’re SO glad we did. After just one week with Lynn’s team on the job, we had ourselves an offer. We were shocked and thrilled by how quickly (and painlessly) everything went with our sale. It’s too bad we didn’t get the Lynn Horner Baker Team on the case sooner – we could have saved ourselves lots of anxiety. Lynn helped us set the right asking price for our house and make it more attractive to buyers. After one round of negotiations we got our asking price and reduced the amount the closing costs the buyer’s asked for. The key to Lynn’s success was definitely marketing, something which seemed to be completely missing with our former agent. We felt that it was Lynn’s marketing strategy that got the right people to look at our home, and quickly. Our previous realtor seemed to rely heavily on open houses, which only seemed to attract “lookie-loos,” unqualified buyers and a number of our neighbors. We were also quite impressed with Lynn’s web technology. We loved getting feedback emailed to us from people who looked at our home. It made the experience much more interactive for us, helping us to feel more involved in the process. Overall, we were thrilled with everyone on Lynn’s team, especially Betty, who was always there to cheerfully answer questions. You know that whatever you ask, she’ll have an answer for, and if she doesn’t, she’ll get the answer immediately. We never felt like we were forgotten or unimportant during the whole process. Lynn’s team makes you feel as if you’re her only client. The fact that Lynn had an offer on our home in a week exceeded all of our expectations….I wouldn’t hesitate to recommend Lynn if I hear of someone who is getting ready to buy or sell. |
Jeanne Boorstein
Atlanta, GA |
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| | Your whole team was friendly, professional, proactive, and competent. We really should not have been more pleased. |
John and Kalee Vargo
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| | I would like to express my appreciation for the Lynn Horner Baker team for making my first-time home buying experience a pleasant one. They were professional and at the same time friendly. I had some specific elements I wanted in a home. My agent Chase Horner not only listened to my needs but presented me with only homes that met my criteria. He was always readily available to show me homes and was very prompt with answering and returning my calls. |
David Jacobson
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| | I have worked in mortgage finance for some time now and have worked with all sorts of agents. I must say that your firm has its ducks in a row. I also would like to compliment you on the proficiency of your agent...he established a solid rapport with me from day one. He has been helpful in the early stages of the process and I look forward to seeing this through to fruition. |
Jim Hourigan
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| | Rob and I want to thank you for all your effort and assistance in the purchase of our loft at Giant Lofts. Your patience was commendable; I think we changed our minds on what we were looking for at least a dozen times. You made sure all of your suggestions and the searches were focused and inclusive of our ever changing criteria. The negotiations were professional and you always had our best interest at heart. The closing was smooth and efficient. Two of our real estate transactions have been with your firm and we can honestly give strong recommendation to our friends and family. Thank you again. |
Sarah & Rob Hunter
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| | We are very happy with the results our real estate agent got for us: he is a dedicated and dependable real estate agent. He is very knowledgeable in the housing market and helped us find the home that we like. He and his office staff have worked diligently during our house hunting and contract processing. We highly recommend him to our friends and family looking for a real estate agent. Each team member was helpful to us through each step of the process. The Lynn Horner Baker Team met our expectations through their strong enthusiasm and experience. |
Katherine Ju & Alvin Zhu
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| | We are very happy with the results we received with the Lynn Horner Baker Team. The most positive aspect was their efficiency & great customer service “can-do” attitude. Your customer service manager was especially helpful… Once when I called regarding one of the outside utility room doors being left open, you quickly came up with a solution (hanging a sign on the door knob asking realtors to make sure it is closed.) It never happened again. We specifically liked the CASH REWARDS program and compared to the other real estate agents I have used in the past, the Lynn Horner Baker Team was by far the most professional and efficient. I literally did not even worry about you selling it. You were also outstanding about keeping me informed weekly and during special circumstances. Overall the Lynn Horner Baker Team met and surpassed my expectations. They are passionate about real estate, are organized and focused, possess integrity and professionalism, are very personable and always look out for client’s best interest but fairness to all. |
Yvonne Seacrist
Marietta, GA |
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| | I appreciated my experience of working with The Lynn Horner Baker Team. They took a great deal of time to consider my specific needs in a home and worked with me to carefully evaluate prospective homes to determine if they met what I was looking for. They also negotiated well with the sellers and ensured in my case that the sales price was exactly the amount of my initial offer. I am happy with the home I have purchased and feel I obtained good value considering the home and the price at which I paid for it. |
Andrea Bray
Duluth, Georgia |
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| | We were extremely happy with the real results we got with the Lynn Horner Baker Team. Your team was prompt, efficient and very professional….we have been very fortunate dealing with a great real estate team. Betty, your Director of Client Services, was especially great and a joy to work with! Overall, I think it was your real estate experience and knowledge, recognition and exposure in the area that really set your team apart from other agents. |
Janie and Bob Divosevic
East Cobb, GA |
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